Answers

Frequently Asked Questions

Welcome to our FAQ page! Here, you'll find answers to common questions about our services.

FAQs

Find answers to common questions about our payment and premium finance solutions.

What is premium finance?

Premium finance allows insurance agents and brokers to offer clients flexible payment options for their insurance premiums. This enables clients to manage their cash flow more effectively while ensuring they maintain coverage. Our platform simplifies this process, making it easy for agents to set up and manage financing.

What services does gotoPremiumFinance provide?

GoToPremiumFinance specializes in premium financing solutions, enabling insurance agents, brokers, MGAs, and carriers to offer flexible payment options for policyholders.

How does premium financing help policyholders manage their insurance costs?

Premium financing allows policyholders to break their insurance payments into manageable installments rather than paying the entire amount upfront, improving cash flow and preventing coverage lapses.

Who is eligible to use gotoPremiumFinance services?

We cater to independent insurance agents, brokers, MGAs, and carriers who want to provide premium financing options to their clients, enhancing financial flexibility.

What payment methods are available for policyholders?

Policyholders can make payments through various methods, including credit cards, ACH transfers, and online banking via our secure web and mobile. This flexibility allows policyholders to choose the method that works best for them. Agents can customize payment plans to suit individual client needs.

What happens if a policyholder misses a payment?

We provide proactive email and text reminders to help policyholders avoid missing payments. If a payment is not received, a grace period may be available before policy cancellation.

What security measures does gotoPremiumFinance have in place?

Our platform employs advanced encryption and security protocols to protect sensitive financial and personal information.

How to get started?

Getting started is easy! Simply sign up on our website and create your account. Once registered, you can begin exploring our features and setting up your premium finance options.

How does gotoPremiumFinance help agents and brokers increase client retention?

We provide automated payment reminders, flexible financing terms, and online account access to help ensure clients keep their policies active and avoid cancellation.

Can agents and brokers earn commissions from financed accounts?

Yes, where permitted by state regulations, agents and brokers can participate in revenue-sharing opportunities from financed accounts.

How can I submit a premium finance agreement for a client?

You can submit premium finance agreements easily through our online portal, eliminating the need for manual paperwork and processing delays.

Does gotoPremiumFinance offer first-payment alerts for policyholders?

Yes, our system automatically sends first-payment notifications at the point of sale, helping to reduce cancellation risks and improve payment compliance.

Can agents and brokers manage multiple client accounts through one platform?

Absolutely. Our online portal allows agents and brokers to access payment history, policy details, and account notices in real time.

How does gotoPremiumFinance help prevent policy cancellations?

Our system allows you to hold cancellations for up to five days instantly, giving policyholders additional time to make their payments without requiring a phone call.

Does gotoPremiumFinance offer customized cross-promotional opportunities?

Yes. Our platform includes an exclusive cross-promotion program that allows agency partners to showcase customizable promotional messages on client accounts.

What are the online tools available to agents and brokers?

Agents and brokers have access to:

  • A streamlined online endorsement system.
  • Automated policy funding and allocation tools.
  • Instant quoting and e-signature for premium finance agreements.
  • Recurring payment setup to help clients stay current on payments.
Why should MGAs and carriers choose gotoPremiumFinance for premium financing?

We streamline payment processing, automate policy funding, and offer client-friendly financing solutions to improve retention and reduce administrative workload.

How does gotoPremiumFinance handle policy funding and payment allocation?

Our automated system calculates down payments and funding distributions, ensuring accurate and transparent payments to markets and policyholders.

Can MGAs and carriers access detailed financial reports?

Yes. Our platform generates detailed financial reports and notices that can be automatically delivered to your inbox daily.

What integration capabilities does gotoPremiumFinance offer for insurance systems?

We provide seamless integration with various insurance management platforms to improve operational efficiency and accuracy in financial transactions.

How does gotoPremiumFinance improve operational efficiency for MGAs and carriers?

We reduce manual processing, automate billing and notifications, and provide real-time policy management tools, allowing MGAs and carriers to focus on business growth.

Does gotoPremiumFinance support automated notifications for policyholders?

Yes, our system provides proactive email and text notifications to policyholders regarding payment due dates, preventing unnecessary cancellations.

Can MGAs and carriers customize financing options for their clients?

Yes. We offer flexible premium financing structures that allow MGAs and carriers to tailor financing options to better serve their clients’ needs.

Does gotoPremiumFinance provide mobile access for MGAs and carriers?

Yes. Our mobile-friendly portal allows MGAs and carriers to monitor accounts, access reports, and manage policies from anywhere, anytime.

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